Friday, 12 November 2010

Waterloo cars - happenstance or result?

Well done to all those people who complained to TfL's Taxi and Private Hire office about Waterloo Cars's mini-cabs parked on the yellow line and in the mandatory cycle lane on Cycling Superhighway 7. I haven't been that way for a few days but at 09.45 today it looked like this. Fingers crossed for the future.

3 comments:

christhebull said...

What about the ice cream vans on Westminster Bridge? I don't think the seller liked my comment about his "nice bicycle". They know that their whole business plan revolves around being able to park illegally and getting away with it.

Paul M said...

Received this morning, in response to my general complaint throyugh the TfL website

"PHO/COMP/566/1285054

Dear Mr M[],

Thank you for your e-mail regarding the private hire company, Waterloo Cars.

Your complaint has been passed to our compliance team who will visit the premises and take appropriate action.

Thank you for bringing this matter to our attention.

Kind regards

Miss Hailey Sturgeon
Complaints & Commendations Support
Direct Line: 020 3054 5634

TfL Taxi and Private Hire
4th Floor - Yellow Zone
Palestra
197 Blackfriars Road
London SE1 8NJ

This is the second of two recent complaints or queries to TfL which I have had answered positively in the last couple of days (about 7 days after input), the other being a plan of the Waterloo BB docking station, so I think TfL deserves three cheers - oh well, alright, two cheers.

Charlie Holland said...

Re Vans
I have a little news, not as much as I'd like, on the ice cream vans and I'll do an update this weekend

Re TfL
Let's see how it plays out over the coming weeks. I'll go for a hip hip, but hold for the moment on the hurray